Privacy & Cookies Policy and Website Terms of Use

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Effective Date: 30 June, 2025
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This policy governs your access to and use of websites operated by Panacea Group and its affiliated entities — including Panacea, Panacea Stars, Panacea Capital, and any related subsidiaries or affiliates (collectively, “Panacea”, “we”, “us”, or “our”).

By accessing any of our websites, including panacea-hq.com, stars.panacea-hq.com, capital.panacea-hq.com, and related subdomains (the “Sites”), you agree to this Privacy & Cookies Policy and our Website Terms of Use.

1. Who We Are

Panacea Group Ltd is a private company registered in England and Wales, operating  through its affiliated brands:

  • Panacea
  • Panacea Stars (venture builder, accelerator, and ecosystem)
  • Panacea Capital (investment funds and asset management)

For the purpose of applicable data protection laws (including the UK General Data Protection Regulation), Panacea is the Data Controller of your personal information.

2. What Information We Collect

We may collect and process the following types of personal information:

a. Information You Voluntarily Provide

  • Full name, contact details (email, phone)
  • Organisation, job title, LinkedIn profile
  • Application data (CV, pitch deck, business plan)
  • Event registration and feedback
  • Correspondence and survey responses

b. Information We Collect Automatically

  • IP address, device type, browser, operating system
  • Website usage patterns, pages visited, time on site
  • Cookies and similar tracking technologies

c. Information from Third Parties

  • Partners, public directories, or social platforms
  • Analytics services (e.g., Google Analytics)

3. How We Use Your Information

We process your personal data to:

  • Provide access to our programmes and services
  • Respond to enquiries and communicate with you
  • Assess applications and investment opportunities
  • Administer events and campaigns
  • Send newsletters, updates, and marketing (if opted-in)
  • Improve the performance and usability of our Sites
  • Fulfil legal, contractual, or regulatory obligations

Legal Bases:

Our processing may be based on one or more of the following:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligation

4. Sharing and Disclosure

We may share personal data:

  • Within the Panacea Group and its affiliates
  • With our partners, mentors, or investors (with relevance and discretion)
  • With service providers (e.g., email, CRM, cloud services)
  • With regulators, law enforcement, or legal advisors where required

We never sell personal data.

5. International Transfers

Your data may be transferred to and stored outside the UK or EEA. Where this occurs, we ensure adequate safeguards are in place — such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain your data only as long as necessary for the purposes collected. This varies based on engagement type but typically includes:

  • Enquiries: up to 12 months
  • Unsuccessful applicants: up to 24 months
  • Legal/contractual obligations: up to 6 years or as required

7. Your Rights

You have the following rights under applicable data protection laws:

  • Access your data
  • Rectify inaccurate or incomplete data
  • Erase your data (in some cases)
  • Restrict or object to processing
  • Withdraw consent at any time (if consent was given)
  • Data portability (where applicable)

To exercise any of the above, please contact us at privacy@panacea-hq.com.

8. Data Security

We apply appropriate technical and organisational measures to protect your data. These include secure servers, access controls, and data minimisation protocols. However, no system is 100% secure.

9. Cookies Policy

Our Sites use cookies and similar technologies to improve your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device that collect data on website usage and preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Analytics and traffic monitoring (e.g., Google Analytics)
  • Functional Cookies: Remember user preferences and settings
  • Targeting Cookies: Track engagement with content, newsletters, or partners

Managing Cookies:

You can manage or delete cookies through your browser settings. Blocking some cookies may impact site functionality.

10. Third-Party Sites

Our Sites may link to third-party websites. We are not responsible for their content, privacy practices, or terms. Please review those sites’ privacy policies directly.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we become aware, we will delete such data.

12. Changes to This Policy

We may update this Privacy & Cookies Policy and Terms of Use at any time. Updates will be posted to this page with an updated effective date. Continued use of the Sites implies acceptance of these changes.

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Website Terms of Use

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1. Acceptance of Terms

By using any of our Sites, you agree to comply with these Terms of Use and all applicable laws. If you do not agree, do not use the Sites.

2. Intellectual Property

All content on our Sites — including logos, text, design, trademarks, graphics, images, and videos — is owned by or licensed to Panacea Group Ltd. Unauthorised use or reproduction is prohibited.

3. Use of the Sites

You agree not to:

  • Use the Sites for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Interfere with the operation or security of the Sites
  • Use automated means (e.g., bots, scrapers) without permission

4. Disclaimer

All content is provided “as is” and for informational purposes only. While we strive for accuracy, we make no warranties, express or implied, as to content reliability, completeness, or suitability.

5. Limitation of Liability

To the fullest extent permitted by law, Panacea shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our Sites or reliance on any content therein.

6. Governing Law

These Terms and any disputes arising from use of the Sites shall be governed by and construed in accordance with the laws of England and Wales, and subject to the exclusive jurisdiction of the English courts.

7. Contact

For any privacy or legal enquiries:

Panacea Privacy & Legal Team
Email: privacy@panacea-hq.com
Address: 1 Robert Robinson Avenue, Oxford Science Park, Oxford, OX4 4GA - United Kingdom

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